Consumer unit and protection
RCD, MCBs, control switch and surge protection as applicable. Their presence does not mean they are correctly rated.
Certificates and CIE
Electrical certificate in Mallorca: when you need it and what you will be asked for
The CIE is not a decorative piece of paper: it certifies that your installation complies and it is what allows you to contract or increase a supply. Here is the real process.
Issued by a qualified technician · We handle the file and the distributor submission
Fixed quote before work starts
Coverage across Mallorca
Paperwork and job sheets
What it is
The CIE in two minutes
The Certificado de Instalación Eléctrica (CIE), commonly called the boletín, is the document issued by an authorised installer after verifying that an installation complies with the Low Voltage Electrotechnical Regulations. Without it, the distributor will not connect a new supply or authorise certain changes.
It is not a supplier invoice and it is not an electricity contract. It is a technical document about the installation itself.
Important: the certificate is issued by a qualified technician. Benefits Factory manages the prior inspection, the corrections, the documentation and the submission to the distributor, so you deal with one company throughout.
Requirements
What is checked before a certificate is signed
A certificate signed without inspecting the installation is a problem for you and for whoever signs it. This is the minimum that must be verified.
Sockets and circuits
Number of circuits, cable cross-section, earthing and problem points. An overloaded circuit does not pass a serious inspection.
Earthing
Continuity and resistance. It is the most neglected protection and the one that matters most for people.
Documentation
Account holder details, cadastral reference or address, requested power and the distributor for the area.
Process
How it is handled
1
Prior inspection
We check the installation and identify what must be corrected before the certificate can be issued.
2
Corrections
If something does not comply, we quote the fix. Without it there is no valid certificate.
3
Issue and registration
The authorised installer issues the certificate and it is registered under the regional procedure.
4
Distributor process
With the CIE we request the new supply, the upgrade or the change.
Costly mistakes
What usually goes wrong
Buying a certificate without inspecting the installation. If the distributor later inspects, or there is an incident, the document does not protect you. A certificate must reflect what is really there.
Increasing power without upgrading the unit. The certificate may show the new rating, but if the wiring and protection cannot carry it, the risk is yours.
Confusing the CIE with an energy performance certificate. They are different documents for different purposes. The EPC rates efficiency; the CIE certifies electrical compliance.
Price: it depends on the power rating, the state of the installation and the corrections needed. We do not publish a flat rate because it would be misleading. We quote after reviewing the case.
Coverage
Certificates across the island
We cover Palma and the rest of Mallorca. Availability and arrival time depend on the area and the moment: we confirm it when you call.
- Palma
- Calvià
- Marratxí
- Inca
- Manacor
- Llucmajor
- Alcúdia
- Pollença
- Sóller
- Santanyí
Municipal pages are published only once there is real local work and unique content for that town.
Contact
Tell us the job and we will call you
We do not handle dangerous emergencies through a form: if there is smoke, sparks, a burning smell or a hot consumer unit, switch off the supply if you can do so safely and call.
Response time: the phone is answered 24 h. Attendance is assigned by area and by the technician available at that moment; we give you a specific window when you call.
Request a certificate or inspection
Tell us whether it is a house or premises, the power you need and which procedure you are in. We will call to arrange the inspection.
Frequently asked questions
What clients ask before hiring us
How long is an electrical certificate valid?
There is no single validity period: it depends on use and on the applicable regulation. For a specific procedure, the distributor or the competent authority sets the required validity. If your certificate is old, it is worth inspecting the installation before relying on it.
Do I need a certificate to change supplier?
Normally no. Switching supplier does not require a new certificate if the supply is active and the installation is unchanged. It may be required for new supplies, upgrades or reconnections.
Is it valid for commercial premises?
Yes, with different requirements depending on power and use. Premises with industrial kitchens or machinery need a specific design.
What if the installation does not comply?
We quote the necessary corrections. We do not issue a certificate that does not reflect the real state of the installation.
Can you deal with the distributor?
Yes. We submit the file and follow it with the distributor until it is resolved, without you having to call.
How long does it take?
We give you a written timescale with the quote, separating inspection and issue from the distributor process. If corrections are needed, they are quoted first and added to the agreed timescale.
Need a certificate for a new supply or a power upgrade?
Tell us the case: house or premises, power rating and which procedure you are in. We will tell you what is needed and handle it.