Benefits FactoryElectrical services · Mallorca +34 601 06 96 38
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Electrical emergencies

Emergency electrician in Mallorca: safety first, repair second

If you have lost power, the RCD keeps tripping or something smells burnt, there is a correct order of actions. We explain it — and if we can attend, we tell you when and how much.

Calls answered 24/7, every day · Arrival time confirmed on the call · Out-of-hours charge confirmed first

Fixed quote before work starts
Coverage across Mallorca
Paperwork and job sheets
The first 60 seconds

What to do before you call

  1. Check whether it is only your property. If the neighbours are out too, it is a distribution fault and the network operator restores it — no electrician can fix that.
  2. Look at the main RCD. If it has tripped, do not reset it repeatedly. If it trips again immediately, there is an earth fault.
  3. Unplug what was running. Appliances, chargers, extension leads. One faulty appliance can trip the whole house.
  4. Do not touch the consumer unit if it is hot, scorched or smells of burning plastic. Switch off at the main switch only if it is accessible and safe.

Serious risk: smoke, flames, persistent sparks or a strong burning smell. Do not use water, do not touch the consumer unit and call the emergency services if people or the building are at risk.

Typical cases

What we find and how we approach it

Every fault has a likely cause and a correct way to test it. This is guidance, not a diagnosis at a distance.

No power in the whole property

Network outage, main switch or meter fault. We check whether there is voltage at the supply before touching anything else.

RCD trips and will not reset

Earth leakage: an appliance, a circuit or moisture. We isolate circuit by circuit until we find the section.

One circuit breaker keeps tripping

Overload or short circuit on that line. Fitting a bigger breaker is not the solution.

Burnt consumer unit or burning smell

Replacement and protection review. A burnt unit is never repaired with insulating tape.

Partial outage: only one area

Lost phase, loose terminal or open circuit. Requires measurement at the unit and at the affected points.

Sparks at a socket

Worn contact or local overload. We inspect the accessory and the wiring back to the consumer unit.

How a call works

From phone call to repair

1

Phone triage

Type of outage, what trips, whether there is heat or smell, since when. That sets severity and priority.

2

Window and price

We give you a realistic window and the cost of the visit or intervention before we set off.

3

On-site diagnosis

We measure and locate. If it turns out to be something else, we explain it and re-quote.

4

Repair and test

We carry out the authorised work, test the installation and leave a job sheet.

Before you call

When the problem is not inside your installation

If the outage affects the whole street or building, the cause is on the distribution network and the supplier restores it. We check your internal installation and tell you on the first call whether the problem is yours or the network’s, so you do not pay for an unnecessary visit.

If the fault is in the service connection or the building’s main protection box, it may need coordination with the owner or the community. We say so straight away.

Contact

Tell us the job and we will call you

We do not handle dangerous emergencies through a form: if there is smoke, sparks, a burning smell or a hot consumer unit, switch off the supply if you can do so safely and call.

Response time: the phone is answered 24 h. Attendance is assigned by area and by the technician available at that moment; we give you a specific window when you call.

Report an emergency

If you can, call directly. If you prefer to leave details, fill this in and we will call you back as soon as possible.

For an emergency, calling is always faster: +34 601 06 96 38

Frequently asked questions

What clients ask before hiring us

Do you attend 24 hours?

Yes. The phone is answered 24 hours a day, including nights, weekends and public holidays. When you call we give you an estimated arrival time for your area.

How much does a call-out cost?

We tell you the price on the phone before we set off and what it includes. If the diagnosis reveals different work, we quote it before continuing.

Can I just reset the RCD when it trips?

Once may be incidental. If it trips again, do not insist: there is a fault and forcing it can damage the installation or start a fire.

The RCD tripped and now everything works — should I call?

Yes, it is worth an inspection. A single trip can be a faulty appliance, but it can also be the first sign of an earth fault that will get worse.

Can you come if there is damp in the wall?

Yes. Damp is a common cause of earth leakage. We locate the point and decide whether the installation needs work or the damp must be fixed first.

Do you provide a report for my insurer?

Yes, we issue a job sheet describing the intervention. Tell us what additional documentation your insurer requires.

If there is risk, do not wait for the form

Call. If there is smoke, flames, sparks or a hot consumer unit, switch off the supply only if you can do it safely and stay away from the installation.

Call