Electrical emergencies
No power, tripping RCD, short circuits, burnt consumer unit. Triage by phone and attendance according to risk.
Emergencies →
Faults, consumer units, certificates and maintenance for homes and businesses across the island. We tell you what it is, what it costs and when we can come — before you authorise anything.
Calls answered 24/7 · Arrival time confirmed on the call · Fixed quote before work
Benefits Factory has worked in the energy sector in the Balearics for years. That side of the business taught us something useful: most household electrical problems are not solved by switching supplier. They are solved by an installation that is properly built, properly protected and properly documented.
That is why we opened the electrical services line in Mallorca. It does not replace your supplier: it covers what happens inside your installation. Faults, old consumer units, missing certificates, refurbishments, maintenance for communities and commercial premises.
We work with a prior quote and a written scope. If the problem turns out to be different, we tell you before we carry on — not on the invoice.
Split by urgency and by client type, so you do not have to explain your case three times.
No power, tripping RCD, short circuits, burnt consumer unit. Triage by phone and attendance according to risk.
Emergencies →
Tracking down earth faults, intermittent failures, partial outages and problems nobody has found yet.
Faults →
Replacement, expansion and protection. RCDs, MCBs, surge protection and correct circuit layout.
Consumer units →
New supply, renewal and power upgrades. Requirements, paperwork and handling with the distributor.
Certificates →
Maintenance of common areas, lighting, entrance halls, garages and community consumer units.
Communities →
Tenant reports, key handovers, upgrades and photographic records per property.
Letting agents →
Business continuity, preventive maintenance and works scheduled out of season.
Hospitality →
Charge points, associated protection and inspection of existing photovoltaic installations.
Ask us →
Service connections, power upgrades, three-phase supply and matching the installation to the new load.
Ask us →
Four steps, no surprises in the middle.
By phone or WhatsApp. A photo of the consumer unit or the affected point already rules out a lot.
If it is urgent, we prioritise. If it is planned, we book a visit. If it is not our work, we say so and point you in the right direction.
What is done, what is not, with which materials and at what price. In writing before we start.
Execution, testing, job sheet and invoice. Any warranty is stated in writing.
Certificates and paperwork: the CIE is issued by a qualified technician. We handle the prior inspection, the corrections, the documentation and the submission to the distributor.
We cover Palma and the rest of Mallorca. Availability and arrival time depend on the area and the moment: we confirm it when you call.
Municipal pages are published only once there is real local work and unique content for that town.
We do not handle dangerous emergencies through a form: if there is smoke, sparks, a burning smell or a hot consumer unit, switch off the supply if you can do so safely and call.
Response time: the phone is answered 24 h. Attendance is assigned by area and by the technician available at that moment; we give you a specific window when you call.
Fill in the essentials. We will call you, confirm the work and give you a price before we start.
When you call we give you an estimated arrival time for your area and type of job. If it changes, we call you. Emergencies involving risk always come first.
Yes. The phone is answered 24 h and we attend at night and on public holidays. We confirm the arrival time and any out-of-hours charge before the technician sets off.
For identifiable work, yes: scope and price are agreed before we start. With hidden faults we explain the diagnostic cost and quote the repair once we know what it is.
Yes, we manage it end to end: we inspect the installation, coordinate any corrections, the qualified technician issues the certificate and we submit the file to the distributor. One point of contact.
Yes. We have a dedicated line with job sheets, photos and traceability per property or community.
The work carries a warranty. If the same fault returns because of what we did, we inspect it at no cost. A different fault is quoted separately.
Agreed before we start: cash, bank transfer or card depending on the job. For companies and communities, an invoice with your tax details.
Yes, and it helps a lot. A WhatsApp with the open consumer unit, the affected point and a short description lets us rule out causes and arrive with the right materials.
If it is urgent, call. If it is planned work, leave your details and we will call you to agree a visit and a price.