Key handovers
Inspection of critical points, protection checks and a list of issues before handover.
Every property in your portfolio has a different installation and a different tenant. You need a service that responds with the same standard across all of them — and leaves proof of what was done.
Portfolio onboarding at no cost · Terms based on volume
An estate agency does not buy “an electrician”. It buys predictability: the tenant’s report is dealt with, the owner knows what was done and what it cost, and the key handover is not delayed by a socket.
The usual problem is the lack of records. Someone is called, the invoice is paid without detail, and a year later nobody remembers what was replaced in that flat. That makes maintaining the whole portfolio more expensive.
Our model separates three moments: handover, incident and upgrade. Each with its own report and quote, and with a file per property that is kept over time.
Inspection of critical points, protection checks and a list of issues before handover.
Prior phone triage: we do not send a technician for a blown bulb if it is not appropriate.
Old consumer units, worn sockets and earthing before a new tenancy starts.
CIE coordination for new supplies and supply changes across the portfolio.
Before and after, with description and materials. Justifies the charge to the owner.
Owner and tenant with different line items where applicable.
Properties are registered with their known electrical condition and each owner’s contact.
One phone number and one email for reports, with a reference per property.
We decide whether it is resolved by phone, needs a simple visit or requires a quote.
Job sheet, photos and an invoice with the agreed detail.
In rentals, the line between a structural repair and daily wear is not always clear. Before we intervene we tell you in writing whether the work belongs to the installation (owner) or to a consumable (tenant), so there is no argument afterwards.
If the owner does not authorise the cost, we do not proceed. We document the fault and record the technical recommendation.
We cover Palma and the rest of Mallorca. Availability and arrival time depend on the area and the moment: we confirm it when you call.
Municipal pages are published only once there is real local work and unique content for that town.
We do not handle dangerous emergencies through a form: if there is smoke, sparks, a burning smell or a hot consumer unit, switch off the supply if you can do so safely and call.
Response time: the phone is answered 24 h. Attendance is assigned by area and by the technician available at that moment; we give you a specific window when you call.
Tell us how many properties you manage, in which areas and which incidents repeat most. We will call you to agree the details.
Yes. The service is organised by portfolio, not by individual client, with a reference per property so reports do not get mixed up.
Yes. It is one of the most useful services: it prevents the first week of a tenancy becoming a list of complaints.
Per job, with a job sheet. For large portfolios we can agree a monthly arrangement with a breakdown per property.
Yes, within the scope authorised by the owner or the agency. If the work exceeds that scope, we stop and check.
Yes. We provide the current policy and our tax details when the agreement is formalised, before the first job.
Yes, end to end: inspection, necessary corrections, issue by the qualified technician and submission to the distributor.
Tell us the size of the portfolio and the electrical problems that keep repeating. We will propose a service model.